Kathmandu. Australian national carrier Qantas is exploring the possibility of outsourcing up to 1,000 jobs to India under an artificial intelligence (AI)-focused corporate restructuring, according to international media reports.
According to published reports, the company is considering leveraging skilled workforce in India across information technology, customer service, digital operations, and other technical services. The objective of this move is reported to be reducing operational costs and accelerating the digital transformation process.
Analysis indicates that India has increasingly established itself as a global hub for information technology, software development, artificial intelligence, and business services in recent years. Multinational companies are expanding their operations in India due to its skilled workforce, advanced digital infrastructure, and competitive costs.
Experts note that with the growing use of AI, companies worldwide are accelerating the reorganization of their operational structures. In this process, technology-capable countries like India are expected to further strengthen their presence in the international service market.
As global companies scale up investments in digital transformation and AI technology, analysis highlights that India's tech sector is creating new opportunities and further reinforcing its role as an international service center.
